ATLANTA, Ga. – Building Relationships since 1921, Citizens Trust Bank announces the promotion and appointment of Yulanda M. Munford as Mortgage Operations Manager. Ms. Munford, a relentless agent for excellence in execution played a lead role in the re-establishing of the Bank’s Mortgage Division function. Her dedication to deepening relationships with community investor partners and motivation to expand her knowledge of available mortgage solutions led to the effectiveness of the Citizens Trust Bank mortgage service solution strategy. A champion for home ownership empowerment, she was instrumental in the creation of the Citizens Trust Bank Small Dollar Loan Program and its annual Homebuyer EDU home ownership seminars. Under the programs, eligible first-time homebuyers are empowered to realize their dreams of home ownership.
Through NeighborWorks America®, as a Certified Foreclosure Intervention and Default Counselor she will lead the Citizens Trust Bank Mortgage Division in its home buyer education efforts, increasing mortgage loan portfolio and sustaining presence in the marketplace. Ms. Munford brings over 11 years of experience in loan origination, processing and underwriting to the Citizens Trust Bank mortgage operation.
“The quality of dedication and perseverance to delivering customer empowerment and unwavering customer service are among the many reasons why we are proud to have Yulanda on our team”, said Cynthia N. Day, President and CEO of Citizens Trust Bank. “We look forward to many more noteworthy accomplishments in her new role”, said Day.
A native of Lincolnton, Georgia, Yulanda Munford received her Bachelor’s Degree in Business Administration from Shorter University and currently lives with her family in Riverdale, Ga.