Voice for The Water Works of the City of Birmingham, Binnie Myles has recently retired and plans to keep up the talk with her weekly radio segment Perspective on the Move. From reporting traffic with Tom Joyner to handling media relations for the State’s largest water utility, Myles has rarely, if ever, feared the spotlight.
In working with the Water Works she led numerous community outreach initiatives in Jefferson County and surrounding areas, in addition to working as a liaison to the Jefferson County Mayor’s Association. She also spearheaded The Learning the Wonderful Works of Water, a school program focused on elementary students throughout the utility’s service area. Each year the program targets science classes and involves educational activities, which include water-related science experiments and field trip opportunities to learn more about water treatment and the history of the Water Works.
Internally, Myles worked closely with the Board of Directors, as well as assisted the Call Center with customers who had extensive questions regarding services provided by the company. She would also coordinate various events, such as Fix-a-Leak Week, which informs customers of repairing common household leaks, National Drinking Water Week a time dedicated to the importance of water, and Customer Service Week, which raises awareness of the importance of customer service. In all of her roles Myles remained persistent in keeping the customer’s needs first and communicating the many successes, along with benefits provided by the Water Works.
To hear more from Myles tune into Perspective on the Move every Saturday on 610 WAGG-AM, where live calls are from 4-5p.m., or listen by streaming online at 610wagg.com.
