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Birmingham Water Works Launches #BillBetter Campaign to Improve Billing

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bwwb.org Birmingham Water Works (BWW) announced Thursday the launch of its #BillBetter initiative, aimed at addressing billing and customer care issues and restoring trust and...

Birmingham Water Works to Resume Shutoffs for Delinquent Accounts

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bwwb.org Birmingham Water Works (BWW) announced this week it will reactivate its shutoff policy for delinquent accounts beginning February 15, 2023. The collections process was...

During Town Hall, Birmingham Water Works Grilled About ‘Affordable Rates’

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By Ryan Michaels The Birmingham Times Dozens of residents, some with bills showing thousands of dollars in charges, showed up Wednesday night at the A.G. Gaston...

Customers Owed Money by Birmingham Water Works Can Expect Credit in...

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The Birmingham Times The Birmingham Water Works (BWW) will complete the process to credit all customers negatively impacted by recent months’ billing issues by November...

Outraged by Water Works Issues, Commissioner Sheila Tyson to Hold Town...

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By Ryan Michaels The Birmingham Times Sherrie McCray, a 59-year-old resident of eastern Birmingham, said it was in June that she received her first exorbitant water...

Birmingham Water Works customers could face 8.3% rate hike for 2023

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By Jonathan Hardison www.wbrc.com The Birmingham Water Works Board is considering raising rates by an average of 8.3 percent for 2023, but the rate increases could be much higher for...

Water Works Board Accepts Resignation of Former Chair Chris Rice

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By Ryan Michaels The Birmingham Times The Birmingham Water Works Board (BWWB) on Wednesday officially accepted the resignation of now former board chairman Christopher Rice. The board...

Birmingham Mayor Woodfin Tells Water Works Board: ‘Get Out of the...

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By Ryan Michaels The Birmingham Times After hearing the story of one Birmingham resident’s exorbitant water bill and ongoing complaints from many other residents, Mayor Randall...

Birmingham Water Works announces partnership with the World Games 2022

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bwwb.org The Birmingham Water Works Board adopted a resolution approving the utility to enter a Memorandum of Understanding (MOU) with The World Games 2022. “This was...

Appeals Court Upholds Ethics Convictions of Sherry Lewis, Former Water Works...

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alabamaag.gov Attorney General Steve Marshall announced Friday that the Alabama Court of Criminal Appeals has upheld the felony ethics convictions of former Birmingham Water Works...